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Click "Forgot password" on the login page. A reset link will be sent to your registered email address and expires in 30 minutes.

Yes. Navigate to your project → Settings → Export. Data is packaged as a ZIP containing JSON records and original documents. Enterprise accounts may also use the API for bulk export.

Answers are produced by TrueLinks AI, which routes each task to the model best suited to it. We use third-party AI providers under contract as sub-processors. They are named in our Privacy Policy, and your documents are never used to train their models. Model choice is automatic and optimised for accuracy and cost.

From the Organisation → Members page, enter a colleague's email and assign a role (Admin, Member, or Viewer). Enterprise accounts may also configure SSO to provision members automatically.

Enterprise accounts on the GCC plan have data stored in GCP me-central1 (Doha). AI inference calls may transit US-region endpoints. See our Privacy Policy for full details.

Go to Billing → Plan and select "Cancel subscription". Your access continues until the end of the paid period. Data is retained for 90 days post-cancellation before deletion.